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Our Sustainability Policy expresses our current and future commitment to protect the environment, provide the highest service quality, care for employees’ health and safety, and ensure satisfactory return on capital.
Hapag-Lloyd is an innovative company within the global container liner shipping industry. As an environmentally oriented company, we place high priority on environmental issues in managing our business. We will continue to seek inventive ways to conserve global resources and protect the environment. This is proof of our commitment to the environment and society.
As a quality oriented carrier, we have structured our processes throughout our worldwide organisation in a systematic manner we strive to meet the high expectations from our customers, business partners,
employees, and other stakeholders. We are continuously aiming at fulfilling our customer’s current and future needs in order to ensure customer satisfaction.
Being a responsible company, we ensure a safe and healthy work place is provided to all our employees. Our highly motivated employees are the basis of our success. Awareness is raised throughout our worldwide organisation to recognise our sustainability commitments. The services we offer are a product of successful cooperation of many people worldwide.
Hapag-Lloyd considers the key internal and external factors which impact the organisation as well as interests of our stakeholders. The resulting opportunities and risks are being analysed.
This policy is available to the public.
The Management exemplifies a culture focused on sustainability that encompasses the quality of our services, environmental protection, employees’ health and safety as well as profitability. Staff are encouraged to emulate this. The following principles are communicated to all persons working for or on behalf of Hapag-Lloyd:
As a leading liner shipping company it is Hapag-Lloyd’s current and future commitment to protect the environment, provide the highest service quality, and care for the health and safety of our employees.
Therefore, our overall goals are:
At Hapag-Lloyd we strive to reach our defined goals by implementing various technical, operational and shore based measures:
Numerous independent certification of our business processes are further evidence of fulfilling our quality and environment commitments. Please review our numerous certificates such as our integrated Quality and Environmental Management System (ISO 9001 + ISO 14001) for the worldwide organisation.
We enjoy having an open dialogue with our multiple stakeholders. Hence, we engage in various associations, working groups as well as research groups. Moreover, Hapag-Lloyd participates in voluntary conservation programmes in ports around the world.
As a global logistics company, we feel a strong responsibility to our employees, our customers, the community at large and the environment.
That's why we are committed to taking care – locally and globally.