North America - Regional HQ (Customer Service, Operations & Finance), USA
Street Address
HAPAG-LLOYD (AMERICA) LLC
REGIONAL HEADQUARTERS
3 RAVINIA DRIVE
SUITE 1600
ATLANTA, GA 30346
USA
Opening Times
Mon - Fri: 08:30 - 17:00
| Department | Function | Name | Phone |
|---|---|---|---|
| Customer Service | Shipping Instructions, BL / SWB Drafts | Documentation | +1 855 227-4612 |
| Customer Service | IMDG Submission | IMDG | +1 855 227-4612 |
| Customer Service | Exports / Imports / Documentation Inquiries | Customer Service | +1 855 227-4612 |
| Customer Service | Merchant Haulage at Inland Ramps | MH Inland Ramps | +1 855 227-4612 |
| Intermodal | Trucking Issues | Trucking Inquiries | +1 855 227-4612 |
| Intermodal | Port Rail and Export Rail | Rail Inquiries | +1 855 227-4612 |
| Customer Service | Senior Vice President | Nemmara Subramanian | +1 678 808-4888 |
| Human Resources | Employment Verifications | Payroll | +1 855 227-4612 |
To submit a Delivery Order please click here.
Get a Quote – Quick Quotes
All above mailboxes work outside of the Long Beach office. For assistance with Long Beach inquiries please click here.
Please make sure to include your HL Shipment/Booking Number and/or full BL number in the subject line of your email inquiry.
When calling us over the phone we strongly recommend to enter your Shipment/Booking Number or Case Number in order to quickly direct you to the right team.
For the latest operational news, please visit our Regional Operational Updates
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