Operations Team, Asia & Oceania"Smooth cargo planning is crucial for success in today's global market. That's why we proactively update our Asia and Oceania operational news and help our customers plan to avoid disruptions and navigate the complexities of the supply chain with ease."
Far East Loop 2 (FE2)
Far East Loop 3 (FE3)
Far East Loop 4 (FE4)
Far East Loop 5 (FE5)
Mediterranean Service 1 (MD1)
Mediterranean Service 2 (MD2)
Mediterranean Service 3 (MD3)
Asia-North America East Coast (AA7)
IRT Asia Services
Asia Gulf Express 2 (AG2)
Asia Gulf Express 3 (AG3)
Asia Red Sea 1 (AR1)
China Australia Service (CAT)
Japan Pusan Feeder (JP1)
Japan Singapore Jakarta Service (JSJ)
North Asia - Australia Service (NAX)
South East Asia - Australia Service (SAL)
South East Asia - Australia Loop 2 Service (SEA)
South East Asia - Australia Loop 3 Service (S2A)
Vietnam Indonesia Straits Service (VIS)
Singapore Thailand feeder
Latin America Asia Services
ANDEX SLING 1 - (AN1)
ASIA MEXICO EXPRESS (TPM, also known as AME1)
ANDEX SLING 2 (AN2)
ASIA SAEC SERVICE 2 (AS2)
Joint Caribbean Service (JCS)
EAST AFRICA SERVICE 3 (EA3)
EAST AFRICA SERVICE 4 (EA4)
ASIA WEST AFRICA SERVICE (AWA)
Transpacific Services
East Coast Loop 1 (EC1)
East Coast Loop 2 (EC2)
East Coast Loop 4 (EC4)
East Coast Loop 5 (EC5)
East Coast Loop 6 (EC6)
Pacific South Loop 3 (PS3)
Pacific South Loop 4 (PS4)
Pacific South Loop 6 (PS6)
Pacific South Loop 7 (PS7)
Pacific Southwest Express (PSX)
Pacific North Loop 1 (PN1)
Pacific North Loop 2 (PN2)
Pacific North Loop 3 (PN3)
Pacific North Loop 4 (PN4)
Far East Pacific Loop (FP1)
Asia-North America East Coast (AA7)
Oceania Services
North America Westcoast - New Zealand/Australia (WSN)
Australia - New Zealand via Panama (ANP)
From July 1, 2024, Dangerous Goods (DG) will be prohibited for discharge at Cat Lai (Chi Minh Terminal Matchcode CATLAI 2). If you're shipping with our VIS service, please note that DG cargo with port of discharge in Ho Chi Minh (CATLAI 2) will therefore not be processed. Alternatively you can choose from the following routes via Vung Tau, VN and arrange barging at other inland container depots:
If you require more information related to this change, please contact our customer service team at [email protected] who will guide you based on your individual situation.
Asia
China
Singapore:
Malaysia:
Oceania
Truck Availability
Barge / Feeder Availability
Depots / Equipment
Here's an update on the booking cancellation policy with effect from September 15, 2024 until October 14, 2024.
Booking cancellation fee policy
Scenario | Cancellation Request | Vessel ETD | Trade | Days Difference | Cancellation Fee Applicability |
---|---|---|---|---|---|
Booking Cancellation Fee Applicable Scenario | 15-Sep-24 | 18-Sep-24 | All trades excluding Intra Asia (Short Sea), Middle East and Oceania | 3 days | Cancellation within 3 days of ETD (excluding ETD date), so Cancellation Fee applies. |
Booking Cancellation Fee Not Applicable Scenario | 15-Sep-24 | 19-Sep-24 | All trades excluding Intra Asia (Short Sea), Middle East and Oceania | 4 days | Cancellation more than 3 days before ETD (excluding ETD date), so no Cancellation Fee applies. |
Booking Cancellation Fee Applicable Scenario | 15-Sep-24 | 22-Sep-24 | Middle East, Indian sub-continent and Oceania | 7 days | Cancellation within 7 days of ETD (excluding ETD date), so Cancellation Fee applies. |
Booking Cancellation Fee Not Applicable Scenario | 15-Sep-24 | 23-Sep-24 | Middle East, Indian sub-continent and Oceania | 8 days | Cancellation more than 7 days before ETD (excluding ETD date), so no Cancellation Fee applies. |
If you are shipping from Pearl River Delta (PRD) or Yangtze River Delta (YRD), please note the following:
We appreciate your continuous support to Hapag-Lloyd. Please do not hesitate to reach out to your respective Hapag-Lloyd offices for more information or email us for more detailed information.
Keeping your cargo planning in mind, please find below the list of locations that are included in the new measure. This list displays the number of days for empty container pick up before the vessel FCL cut-off time at the origin port. This measure is effective from September 15, 2024 to October 14, 2024 for all ports in China and Hong Kong. For your reference, please find a list with detailed information, including container type and port names
here.
Gate out empty (GOMT) are 7, 10, or 14 days before the FCL cut-off time, including the day of the cut-off (as per FCL delivery cut-off time in latest booking confirmation). Eg: If the FCL cut-off is on September 28, 2024, empty release starts on September 15, 2024 for 40HC pick up in Shanghai Port
Origin | 20GP | 40GP | 40HC | 45HC (L5GP) | 40RH |
---|---|---|---|---|---|
Shanghai | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Ningbo | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 7 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Qingdao | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Tianjin | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Dalian | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Xiamen | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Nansha | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Shekou | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 7 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Hong Kong | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Yantian | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off |
A few remarks: