Regional Updates in Asia & Oceania

Last updated on September 03, 2024

Operational and Customer Service Overview

Last updated on September 03, 2024
Operations Team, Asia & Oceania

"Smooth cargo planning is crucial for success in today's global market. That's why we proactively update our Asia and Oceania operational news and help our customers plan to avoid disruptions and navigate the complexities of the supply chain with ease."

  • Please review the sections below for more details

Vessel updates and port changes per service

Far East Loop 2 (FE2)

  • ONE Treasure  023W will omit NSS
  • Al Nefud 026W will omit YSA
  • There will be no sailing week 40
Far East Pacific (FP1)  service
  • No updates for this week

Far East Loop 3 (FE3)

  • ONE Infinity 004E, ONE Ingenuity 002E . ONE Inspiration will omit KHH EB
  • There will be no sailing week 41

Far East Loop 4 (FE4)

  • HMM Gdansk 014W, ONE Meishan 025W, HMM Dublin 014W will omit Colombo
  • HMM St. Petersburg  013E will omit TXG
  • There will be no sailing week 41

Far East Loop 5 (FE5)

  • No schedule updates for this week

Mediterranean Service 1 (MD1)

  • Afif and Linah will phase out of MD1
  • There will be no sailing week 37, 40

Mediterranean Service 2 (MD2)

  • Al Dhail 030E omit HKG in week 36
  • Brussels Express 028E omit HKG in week 39
  • Al Murabba 029E to phase out at PUS in week 42
  • Brussels Express 028E omit HKG in week 39 for schedule recovery.

Mediterranean Service 3 (MD3)

  • No schedule updates this week

Asia-North America East Coast (AA7)

  • No schedule updates this week

IRT Asia Services

Asia Gulf Express 2 (AG2)

  • YM Mandate 092E, YM Maturity 095E, YM Milestone 092E, YM Masculinity 094E, YM Orchid 187E, YM Cosmos 179E, YM Maturity 096E and YM Mandate 093E will omit SIN for schedule recovery.

Asia Gulf Express 3 (AG3)    

  • HMM Dream 054E phasing out week 35. Phase out rotation SOH – SIN. All TAO and SHK cargo to discharge at SIN.  All PUS, SHA, NGB and KHH cargo to retain for direct discharge.
  • Hyundai Pride 51W phase in week 39 at TAO.
  • YM Wellhead 044E omit PKG and HKG in week 42 

Asia Red Sea 1 (AR1)

  • No updates for this week

China Australia Service (CAT)

  • VMS position changed from week 39 to week 40.
  • TSL new vessel phase in at SHA in week 39.
  • There will be no sailing in week 47.

Japan Pusan Feeder (JP1)

  • No schedule updates this week

Japan Singapore Jakarta Service (JSJ)

  • Seaspan Kyoto 114S to omit KWS and YKK in week 37.

North Asia - Australia Service (NAX)

  • There will be no sailing in week 39 and 46

South East Asia - Australia Service (SAL)  

  • CMA CGM Tancredi 436S phase back SAL in week 36 at PKG.
  • CMA CGM Bianca 434N phase out at SIN in week 38. All PKG/TPP/SIN imports for direct discharge.
  • ANL replacement vessel (TBN) phase in at PKG in week 38 to replace CMA CGM Bianca.
  • Conti Annapurna 435N phase out at SIN in week 39. All PKG/TPP/SIN imports for direct discharge.
  • ONE Reputation 439S phase in at PKG in week 39 to replace Conti Annapurna.

South East Asia - Australia Loop 2 Service (SEA)  

  • GSL Christel Elisabeth 434N phase out at SIN in week 37. TPP/SIN imports for direct discharge.
  • LEONIDIO 437S phase in at TPP in week 37 to replace the GSL Christel Elisabeth.
  • TPP and SIN berth windows to advance by 48 hours from week 37 to 42 (cycle 14).

South East Asia - Australia Loop 3 Service (S2A)

  • There will be no sailing in week 35

Vietnam Indonesia Straits Service (VIS)

  • Green Wave 007S omits PKG/BLW.
  • VIS will move back to Westports PKG in week 36 with effect from CAT LAI EXPRESS 071S.
  • CAT LAI EXPRESS 071N to omit BLW in week 36 for schedule recovery.

Singapore Thailand feeder

  • No updates this week

Latin America Asia Services

ANDEX SLING 1 - (AN1)

  • Buenos Aires Express 2437E to omit SHA in week 37, imports transit via HKG.

ASIA MEXICO EXPRESS  (TPM, also known as AME1)

  • No updates this week 

ANDEX SLING 2 (AN2)

  • No schedule updates for this week

ASIA SAEC SERVICE 2 (AS2)

  • No updates this week

Joint Caribbean Service (JCS)

  • No updates this week

EAST AFRICA SERVICE 3 (EA3)

  • GSL Rossi 427E omit PKG.

EAST AFRICA SERVICE 4 (EA4)

  • No updates this week

ASIA WEST AFRICA SERVICE (AWA)

  • No schedule updates this week


Transpacific Services

East Coast Loop 1 (EC1)

  • HMM Drive 052W phase in week 39 position from drydock.
  • HMM Diamond phase out week 39 to FE2. Phase out rotation PCN-ROD-PUS. All KHH/XMN/YTN laden inbound to T/S via PUS. NBO/ SHA laden inbound ROB to FE2.
  • Tangier Express 054W phase out week 42 to drydock. Phase out rotation ROD-KHH-PUS.
  • There will be no sailing on week 40.

East Coast Loop 2 (EC2)

  • Unayzah Express 033E phase in week 35 position in TAO from drydock.
  • Southampton Express 040E phase in week 38 position in TAO from drydock.
  • LZC omission from week 39 position.
  • Jebel Ali 029W phase out drydock week 41 to drydock. Phase out rotation PCN-PUS-TAO.
  • There will be no sailing on week 41

East Coast Loop 4 (EC4)

  • Service reinstatement postponed until further notice

East Coast Loop 5 (EC5)

  • ONE Crane 029W phase out week 42 to drydock. Phase out rotation HAL-COGH-SIN-LCH.

East Coast Loop 6 (EC6)

  • ONE Continuity 069E omit HKG for schedule recovery. All HKG laden inbound T/S via KHH.
  • There will be no sailing on week 40

Pacific South Loop 3 (PS3)

  • ONE commitment 065W omit TYO.
  • ONE Hangzhou Bay 055W omit TYO and PKG. All PKG inbound cargo discharge in SIN WB.
  • There will be no sailing on week 34 at SIN till PUS westbound.
  • ONE Competence 090W, MOL Creation 092W, ONE Commitment 065W omit PKG westbound for schedule recovery.
  • ONE Altair 065W omit TYO for schedule recovery.
  • Seaspan Adonis 075W omit SHG for schedule recovery.

Pacific South Loop 4 (PS4)

  • YM Upsurgence 066W phase out drydock on week 34. Phase out rotation OAK-KEL-KHH-YTN-XMN.Pacific South Loop 6 (PS6)
  • YM Ubiquity 065W phase out drydock on week 38.

Pacific South Loop 6 (PS6)

  • Schedule remains status quo for this week.
  • There will be no sailing on week 36 and 41.

Pacific South Loop 7 (PS7)

  • no schedule updates for this week

Pacific Southwest Express (PSX)

  • No schedule updates for this week

Pacific North Loop 1 (PN1)

  • No schedule updates for this week.

Pacific North Loop 2 (PN2)

  • No schedule updates for this week.

Pacific North Loop 3 (PN3)  

  • No updates for this week

Pacific North Loop 4 (PN4)

  • No updates this week 

Far East Pacific Loop (FP1)

  • No updates for this week

Asia-North America East Coast (AA7)

  • No updates this week.

Oceania Services

North America Westcoast - New Zealand/Australia (WSN)

  • MV Mate V.439N/445S will change her rotation by now calling Adelaide and Seattle instead of Papeete and Vancouver.
  • The new rotation will now cover the following ports: Sydney --> Melbourne --> Adelaide --> Tauranga --> Seattle --> Oakland --> Long Beach --> Auckland

Australia - New Zealand via Panama (ANP)

  • No updates for this week

Dangerous Goods restriction on our VIS Service to Ho Chi Minh, VN

From July 1, 2024, Dangerous Goods (DG) will be prohibited for discharge at Cat Lai (Chi Minh Terminal Matchcode CATLAI 2). If you're shipping with our VIS service, please note that DG cargo with port of discharge in Ho Chi Minh (CATLAI 2) will therefore not be processed. Alternatively you can choose from the following routes via Vung Tau, VN and arrange barging at other inland container depots:

  • SPITC port (MC SPITC 001): 9 km far from Cat Lai.
  • Tan Cang Hiep Phuoc (MC TCHP 001): 22 km far from Cat Lai.
  • Phuoc Long 3 (MC ICDPHU 002): 13 km far from Cat Lai.
  • Binh Duong port (MC BINHDU 006): 22 km far from Cat Lai.
  • Dong Nai port (MC ICDDON 001): 22 km far from Cat Lai.

If you require more information related to this change, please contact our customer service team at [email protected] who will guide you based on your individual situation.

Asia

China

  • Qingdao: Waiting time 24 to 36 hours due to vessel bunching
  • Shanghai: Waiting time 48 to 72 hours due to vessel bunching.
  • Ningbo:  Waiting time 36 to 72 hours due to vessel bunching and NBSCT accident
  • Yantian: Waiting time 12 to 36 hours due to vessel bunching

Singapore:

  • Waiting time 12 to 48 hours due to vessel bunching.

Malaysia:

  • Port Kelang (Westport): Waiting time 48 to 96 hours due to terminal congestion and vessel bunching. 

Oceania

  • Brisbane (DP World): Waiting time 0 to 31 hours due to crane outage and expected strong winds
  • Sydney (Patrick): Waiting time 0 to 24 hours due to mechanical issues
  • Fremantle (Patrick): Waiting time 48 to 56 hours due to extreme weather
Railway Operations
  • No reported issue nor known disruption

Truck Availability

  • No reported issue nor known disruption

Barge / Feeder Availability

  • No reported issue nor known disruption

Depots / Equipment

  • No reported issue nor known disruption
  • If you require any assistance please do not hesitate to contact your local customer service representative in East Asia  and Oceania
  • For faster BL release at destination, we encourage customers to switch from OBL to SWB however; we do understand that this is not always possible. If any assistance is needed please reach out to your local customer service documentation team.
  • Counter services are open for majority of the offices. For Counter Service Operating Hours, please contact your local office.
  • Many of our staff are back in office, and our contact center is operating normally.
  • We recommend that you use our e-tools (Web-Booking and EASI) for submitting bookings and Shipper Instructions.
  • For vessel/container/booking status and sailing schedules, please visit the Online Business Suite section on our website.
  • Check out the Hapag-Lloyd Navigator tool for an overall glance of your current shipments.
  • For Dangerous Good Cargo terminal gate acceptance, remember to send us electronic copies of their Export Hazardous Declarations to be uploaded in your DG bookings.

Booking Cancellation Fee in Mainland China, Hong Kong, and Taiwan

Here's an update on the booking cancellation policy with effect from September 15, 2024 until October 14, 2024.

Booking cancellation fee policy

  1. Effective date based on booking cancellation request date.
  2. Quick Quotes Spot Booking Cancellation fee rule remains unchanged.
  3. Booking Cancellation Fee is applicable to booking cancelled within 3 calendar days prior to ETD of the first intended vessel for all trades excluding Intra Asia (Short Sea), Middle East, Indian sub-continent and Oceania from September 15, 2024 until October 14, 2024. This measure is based on the time booking cancellation request is submitted.
  4. For Intra Asia (Short Sea) trade, booking cancellation fee will not be applicable.
  5. For Middle East, Indian sub-continent and Oceania trade Booking Cancellation Fee rule remains unchanged. Booking Cancellation Fee is applicable to booking cancelled within 7 calendar days prior to ETD of the first intended vessel.
  6. Booking cancellation fee amount remains unchanged based on the product, please refer to our tariff for more details.
Scenario Cancellation Request Vessel ETD Trade Days Difference Cancellation Fee Applicability
Booking Cancellation Fee Applicable Scenario 15-Sep-24 18-Sep-24 All trades excluding Intra Asia (Short Sea), Middle East and Oceania 3 days Cancellation within 3 days of ETD (excluding ETD date), so Cancellation Fee applies.
Booking Cancellation Fee Not Applicable Scenario 15-Sep-24 19-Sep-24 All trades excluding Intra Asia (Short Sea), Middle East and Oceania 4 days Cancellation more than 3 days before ETD (excluding ETD date), so no Cancellation Fee applies.
Booking Cancellation Fee Applicable Scenario 15-Sep-24 22-Sep-24 Middle East, Indian sub-continent and Oceania 7 days Cancellation within 7 days of ETD (excluding ETD date), so Cancellation Fee applies.
Booking Cancellation Fee Not Applicable Scenario 15-Sep-24 23-Sep-24 Middle East, Indian sub-continent and Oceania 8 days Cancellation more than 7 days before ETD (excluding ETD date), so no Cancellation Fee applies.

If you are shipping from Pearl River Delta (PRD) or Yangtze River Delta (YRD), please note the following:

  • The calculation rule is based on the Estimated Time of Departure (ETD) of the first intended vessel in the booking confirmation.
  • The Booking Cancellation Fee (FIO) is not applicable if there is a change of feeder vessel schedule. The policy remains unchanged for mainline vessels' schedules. (Excluding Quick Quotes Spot booking)
  • The booking cancellation fee amount and general conditions remains unchanged based on the product, please refer to our tariff for more details.

We appreciate your continuous support to Hapag-Lloyd. Please do not hesitate to reach out to your respective Hapag-Lloyd offices for more information or email us for more detailed information.

Booking window update for China, Hong Kong and Taiwan

From immediate effect, we have lifted the booking window restrictions for your shipments. This will be valid and based on booking request date till further notice.

Keeping your cargo planning in mind, please find below the list of locations that are included in the new measure. This list displays the number of days for empty container pick up before the vessel FCL cut-off time at the origin port. This measure is effective from September 15, 2024 to October 14, 2024 for all ports in China and Hong Kong. For your reference, please find a list with detailed information, including container type and port names  here.

Gate out empty (GOMT) are 7, 10, or 14 days before the FCL cut-off time, including the day of the cut-off (as per FCL delivery cut-off time in latest booking confirmation). Eg: If the FCL cut-off is on September 28, 2024, empty release starts on September 15, 2024 for 40HC pick up in Shanghai Port
 

Origin 20GP 40GP 40HC 45HC (L5GP) 40RH
Shanghai Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Ningbo Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 7 days
before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Qingdao Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Tianjin Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Dalian Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Xiamen Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Nansha Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Shekou Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 7 days
before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Hong Kong Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Yantian Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off

A few remarks:

  • Effective date based on empty pick up date.
  • Export Detention (MHO) free time will be extended in line with early pick up period.
  • Other out-ports offer 14 days GOMT window subject to equipment availability

Contact

Contact your nearest operational expert

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