Regional Updates in Europe

Operational and Customer Service Updates for Europe

+++ last updated on July 1, 2022 +++

Terminal situation

Antwerp, Belgium

  • PSA: Labour availability at PSA remains stable, upcoming holiday season will lead to reduced labour availability. Yard utilization at 869 stands at 81%. At 913 it remained stable with 82% utilization. Reefers at 869 are at 85%, reefers at Quai 913 stand at 82%. Maintenance at Q913 should be completed end of this week.

Rotterdam, Netherlands

  • Europe Container Terminals (ECT): With the start of the holiday season, the first labour related impacts are visible with less gangs being deployed. In addition, several COVID infections have been reported within the workforce. Yard level at DDE has risen again to 85% with special concern about open 40’ positions. Reefers at DDE are at 100% of the plug utilization. Terminal is facing long dwell times for T/S and import cargo but there is evidence of improvements in pick-ups rates. ECT off yard storage with a capacity of 3000 TEU for custom blocked Russian cargo and long stay imports is now being fully utilized. ECT stopped to accept empty containers this week and will revise further yard protection measures.

  • Rotterdam World Gateway (RWG): Labour remains stable at RWG. The start of the school holidays in two weeks will put labour under pressure. The utilization is at 85% due to a heavy discharge call, however manageable. Reefers are at 60%. Cargo opening time for the acceptance of export cargo at RWG is 8 days in advance of vessel ETA. RWG is still not accepting delivery of empty containers until further notice as a yard protection measure. Regular feeder calls in-between main liners are necessary to cope with the high yard utilization.

United Kingdom

  • Southampton Port (SOU): Labour reduced to 6-7 gangs on average. Yard stands at 81%. Reefers stand reduced and manageable at 65%. HL MTs at 80% of the cap. SOU cargo opening time for the acceptance of export cargo is 10 days in advance of vessels ETA.
  • London Gateway Port (LGP): Gang availability remains at a good level; sufficient labour can be deployed. Yard utilization is at 74%. Reefers are at 65%. HL empty containers are at 100% of the cap. LGP is having a busy vessel line up but no Pilot or tug supply shortage to report over the course of the week.

  • No expected strikes.

Hamburg, Germany 

  • Container Terminal Altenwerder (CTA): The ongoing tariff negotiations are having a negative impact on labour availability due to less volunteer work. After an improvement during the last week the yard utilizations stands again at 90%. CTA is currently transporting long dwelling imports to a facility outside of the terminal. Import heavy SSY remain a challenge and are faced with longer waiting times and are performing split calls at WVN to ease the yard situation at CTA. Due to the strike the waiting time of import heavy vessels has increased again. T/S cargo will only be accepted if the connecting mainliner is due to call within the next 10 days. For train delivery the acceptance window is 7 days in advance of connecting vessels’ ETA. CTA limits the amount of idling IMO tank containers in the yard with a 24hrs delivery restriction in place. Export cargo via Truck is only accepted 48 hours in advance of vessels arrival.

  • Container Terminal Burchardkai (CTB): Last week’s strike and the ongoing labour dispute with the union are increasing the delays accumulated at CTB even further. Slight rise in COVID infections reported at the work force negatively impacting the already tense labour situation. Currently yard stands at 83%, mainly due to the longer port stay time of the vessels allowing longer pick-up times for the imports. From April 1, 2022, CTB implemented the same T/S rule as CTA. Backlog of the pier maintenance and low productivity due to labour shortage in combinations with the high yard utilization. Extreme waiting time for vessels. 3 cranes are under maintenance further affecting the line-up.

  • Last week’s 24 hours strike lead to an increase of the waiting time at CTA/CTB. Currently no further strike actions announced. Next tariff negotiations are scheduled for Tuesday next week.

G.M.P. Le Havre, France

  • CNMP: Yard utilization for dry cargo is at 54%. MTs stand reduced at 55%. Reefer plug utilization is above 80%. High amount of vessel activity in the port of Le Havre is leading to labur shortage.
  • GMP: Construction works at the quay limiting berth space for 400m vessels (only one berth available for ULCS), this can lead to delays a few services. Pier maintenance is scheduled to be completed 25. JUL.

  • Port of Le Havre was impacted for 5 hours by the weekly strike action.

Transport situation

Area North (Poland, Denmark, Sweden and Finland)

  • Limited trucking availability.

Area Germany & Central Europe

  • Disruptions and congestion in German Seaports causing operational problems in the pickup and delivery process.

Area Benelux

  • Heavy congestion in Antwerp and Rotterdam with major effects on the hinterland situation. Accordingly, many shunting’s have to be performed. Summer holiday season is arriving, and most vendors already announced less trucking capacity with approximately 50% of usual transport capacity. At this point there is no low water at river Rhine. Expectations are that the water levels will drop by end of this week.

Area France

  • There are no improvements at the Terminal De France (TDF). Appointment availability still under pressure. Vendors are still reluctant to use free slots as they are suffering from weekly strikes.
  • Truck: Capacities availability from July 15, 2022 via Le Havre, and July 5, 2022 via Fos. Rail: Train capacities are ok but local haulage is full at Toulouse, Bordeaux, Lyon & Gevrey for up to two weeks. Waterway: The barge situation from Lyon to Fos remains ok, however from Le Havre to Paris three weeks of pre-advice are required.

Area United Kingdom/Ireland

  • Good vendor capacity available. Grangemouth terminal volumes have dropped and acceptance windows for vessels are open. Coatbridge rail terminal is still heavily congested, but vendors and customers are taking these factors into consideration when booking and loading containers.

Area Med Agents*
*Med Agents = *Albania, Algeria, Bulgaria, Cyprus, Georgia, Croatia, Israel, Lebanon, Libya, Morocco, Montenegro, Malta, Romania, Slovenia, Tunisia, Ukraine, Novorossiysk, Russia

  • Odessa, Ukraine: operations are suspended

Ukraine/Russia updates:

  • Please visit general updates here, and the FAQ in this link.



  • Genoa PSA GP terminal yard utilization is at its highest utilization with no improvement of dwell times. Empty restriction for gate-in gate remains strictly enforced to ensure import containers are always stowed in operational yard and available for delivery at all times. Gate in restrictions for exports are also carefully managed and adjusted on daily basis as per export vessels ETA. 

  • Vessel opening and closing time can be checked on the PSAGP portal.
  • LSCT terminal yard in La Spezia is still highly utilized. From May 23, 2022, export gate ins for second vessel will no longer be accepted and gate opening time for 1st vessel will be strictly set as of 1 wk prior vessel ETA. The gate in restriction will be further extende in case of vessel delay. Gate in acceptance of mtys for loading on vessel remains restricted and must be coordinated on daily basis with terminal operator - also reefer export acceptance is restricted / coordinated as reefer plugging capacity is at the limit; terminal operator is prioiritizing at berth vessels having higher export moves in order to releif the yard. With the increasing waiting times at the LSCT termina gate and inside terminal yard, all trucking associations have announced the implemenation of a congestion surcharge.
  • TDT Terminal in Leghorn situation is improving. Terminal performance is at 18 MPH per gantry crane
  • GPT terminal in Genoa is faced with very high yard utilization.

Yard availability, utilization, congestions:

  • The Port Authorities in Ancona have assigned pier no 26 to cruise ships during the summer weekends with possible impact on our vessels
  • For the entire month of August 2022 civil works have been scheduled to the Genoa rail network - rail activity to/fm Genoa old port will be totally stopped fm August 5 until September 6 because of works at the “linea sommergibile” connecting external rail network to the port. No rail activity can be performed fm/to GPT and PSA GP terminal during this time frame. For the same period civil works are planned also at Mignanego rail tunnel outside Genova limiting the transit of the apennines to the Ovada routing – works are expected to limit by 30% rail capacity to/fm Genoa PSA VTE terminal.  
  • GPT terminal in Genoa is faced with very high yard utilization because of vessel delays  - gate acceptance must remains restricted to single call at a time.  

Terminal performance:

  • LSCT terminal in La Spezia has a very high number of import units and is faced with train capacity shortage affecting dwell time of HC cntrs to Milano area. Acceptance of import units for delivery under Fast Corridor terms is still suspended for HC till further notice.

Spain and Portugal

Leixoes, PT:

  • Restrictions in place due to COVID 19 for undetermined time.
  • Due to yard construction works, only one vessel per service is open for reception. Check a daily list here 

Barcelona, ES:

  • APMT Barcelona
  • Berth congestions. Possible delays due to lack of stevedores, especially during the weekend.
  • Yard utilization at a 64%
  • Gates opened for two vessels in each SSY. Punctual lack of stevedore’s manpower due to high demand.

Valencia, ES:

  • APMT Valencia
  • Berth congestions. Possible delays due to lack of stevedores, especially during the weekend. Expected issues due to quay works. The improvement program of the Levante quay, dredging works will be carried out as a continuation of the previous works to reach a depth of 17 meters in 600m of the berthing line up of the terminal. This will allow to operate ships up to 400 meters LOA and 16-meter draft. It is expected quay operations will be affected, for which APM Terminals Valencia will allocate all available resources to serve customers as per the traditional safety and quality standards. The total duration of these works is expected to be 4 months in total during 2022.
  • Yard utilization at a 66%
  • Gates opened for two vessels in each service. Lack of stevedore’s manpower due to high demand.

  • CSP Valencia
  • Gates opened for two vessels in each SSY. Lack of stevedore’s manpower due to high demand.

Algeciras, ES:

  • TTIA Algeciras. Terminal is undertaking an operation to heighten 5 (out of 8) quay cranes. The third STS crane successfully finished heightening works, and now there are 3 Malaccamax cranes (52 m) and 4 Super Post Panamax cranes (43 m). The next crane already started heightening works.

Customer Service

Bookings are received and processed regularly. Reach out to your local customer service representative here.

You can do all your transactions digitally; everything is just one click away! Easy. Online. Everywhere.

  • We kindly ask you to review the possibility of covering your shipments by Sea-Waybill instead of Original Bills of Lading, if legally and commercially acceptable.
  • For the surrender of Original Bills of Lading prior to container release at destination, please contact your local office for detailed guidance, they are happy to assist you. Please also consider electronic payment channels to avoid physical contact needs.
  • You can do all your transactions digitally – from placing a booking to sending a shipping instruction. Everything is just one click away!
  • To monitor your shipments, go ahead and use the Hapag-Lloyd Navigator, our new one-screen dashboard with real-time view on all your shipments. Alternatively, visit the Online Business section at our Hapag-Lloyd website for vessel/container/booking status and sailing schedules information.
  • Even though your sales counterpart will not be able to visit you in person, we will continue to stay close to you via phone and where possible even via video chat.
  • Our teams are fully operational with staff working remotely through laptops and headsets. To make life easier for our employees, we encourage you to send emails instead of phone calls whenever you can.
  • Counters continue to be operational - where allowed by the local government.
  • Check out our Mobile App, that allows you to perform essential tasks from your phone: Quick Quotes, Schedules, Bookings, Track & Trace and many more!
  • Get instant info and updates by subscribing to our CustomerNEWS.

Vessel updates and port changes per service

Far East (FP2/FE5) service - Vessels calling Wilhelmshaven

  • To minimize the waiting time for your import cargo, the following vessels will be calling the port of Wilhelmshaven in Germany.

  • MV ONE OWL V. 019E
    • Estimated Time of Arrival at Wilhelmshaven: July 02, 2022
  • MV YM WREATH V. 020W 
    • Estimated Time of Arrival at Wilhelmshaven: July 11, 2022
  • The Wilhelmshaven vessel call will enable:
    • Transhipment of your cargo into ScanBaltic destinations
    • Carrier Haulage solutions directly from Wilhelmshaven into Central European final destinations

  • Please find the terminal details for discharge cargo:
    Eurogate Container Terminal
    Ozean-Pier 1
    26388 Wilhelmshaven

  • Europe Export cargo will be loaded from Hamburg as planned.


Related CustomerNEWS

Back to Top