Regional Updates in Asia & Oceania

• Please review the sections below for more details

GEMINI Asia Gulf Express (AGX)

•  No reported issue nor known disruption

GEMINI Asia North Europe 1 (NE1)

• No reported issue nor known disruption

GEMINI Asia North Europe 1 (NE2)

• No reported issue nor known disruption

GEMINI Asia North Europe 1 (NE3)

• No reported issue nor known disruption

GEMINI Asia North Europe 1 (NE4)

• No reported issue nor known disruption

GEMINI Asia South Europe 1 (SE1)

• No reported issue nor known disruption

GEMINI Asia South Europe 1 (SE2)

• No reported issue nor known disruption

GEMINI Asia South Europe 1 (SE3)

• No reported issue nor known disruption

GEMINI PACIFIC SOUTHWEST 1 COGH - WC1

• No reported issue nor known disruption

GEMINI PACIFIC SOUTHWEST 1 COGH – WC2

• No reported issue nor known disruption

GEMINI PACIFIC SOUTHWEST 1 COGH – WC3

• No reported issue nor known disruption

GEMINI PACIFIC SOUTHWEST 1 COGH – WC4

• No reported issue nor known disruption

GEMINI PACIFIC SOUTHWEST 1 COGH – WC5

• No reported issue nor known disruption

GEMINI ASIA US EAST COAST 1 COGH - US1

• No reported issue nor known disruption

GEMINI ASIA US EAST COAST 1 COGH – US2

• No reported issue nor known disruption

GEMINI ASIA US EAST COAST 1 COGH – US3

• No reported issue nor known disruption

GEMINI ASIA US EAST COAST 1 COGH – US4

• No reported issue nor known disruption

Far East Services

Far East Loop 2 (FE2)

• The last sailing from EUR will be in Week 14, with the planned phase-out rotation at SIN – PUS.

Far East Loop 3 (FE3)

• The last sailing from EUR will be in Week 14, with the planned phase-out rotation at SIN – YTN-HKG -KHH-NBO

Far East Loop 4 (FE4)

• The last sailing from EUR will be in Week 14, with the planned phase-out rotation at SIN – TXG

Mediterranean Service 1 (MD1)

• The last sailing from MED will be in Week 14, with the planned phase-out rotation at SIN – TAO

Mediterranean Service 2 (MD2)

• The last sailing from MED will be in Week 14, with the planned phase-out rotation at SIN – PUS

Mediterranean Service 3 (MD3)

• The last sailing from MED will be in Week 14, with the planned phase-out rotation at SIN – PUS

Transpacific Services

East Coast Loop 1 (EC1)

• Schedule remains status quo for this week

East Coast Loop 2 (EC2)

• Schedule remains status quo for this week

East Coast Loop 5. (EC5)

• Schedule remains status quo for this week

East Coast Loop 6. (EC6)

• Schedule remains status quo for this week.

Pacific North Loop 1 (PN1)

• Schedule remains status quo for this week

Pacific North Loop 2 (PN2)

• Schedule remains status quo for this week

Pacific North Loop 3 (PN3)

• Schedule remains status quo for this week

Pacific North Loop 4 (PN4)

• Schedule remains status quo for this week.

Pacific South Loop 3 (PS3)

• Schedule remains status quo for this week

Pacific South Loop 4 (PS4)

• Schedule remains status quo for this week

Pacific South Loop 6 (PS6)

• Schedule remains status quo for this week

Pacific South Loop 7 ( PS7 )

• Schedule remains status quo for this week

Pacific Southwest Express PSX

• Schedule remains status quo for this week.

Asia-North America East Coast (AA7)

• Schedule remains status quo for this week.

Australia-New Zealand via Panama (ANP)

• Schedule remains status quo this week.

IRT Asia Services

Asia Gulf Express 2 (AG2)

• Schedule remains status quo for this week.

Asia Gulf Express 3 (AG3)

• Schedule remains status quo for this week.

China Australia Service (CAT)

• Xin Lan Zhou 2501N phase out at NGB in week 12. Phase out rotation KHH-SHA-NGB, all imports for direct discharge.
• Tian Shun He 2502S phase in at SHA in week 12 to replace Xin Lan Zhou.
• YM Success phase out in SHA in week 12. Phase out rotation KHH-NGB-SHA, all imports for direct discharge.
• YM Evolution 093S phase in at SHA in week 13 to replace YM Success.
• There will be no sailing in week 18 and 25.

North Asia - Australia Service (NAX)

• There will be no sailings in week 46 and 01/2025.

South East Asia - Australia Service (SAL)

• Schedule remains status quo this week.

South East Asia - Australia Loop 2 (SEA)  

• Schedule remains status quo this week.

South East Asia - Australia Loop 3 (S2A)

• Schedule remains status quo this week.

Vietnam Indonesia Straits Service (VIS)

• Schedule remains status quo this week.

Latin America Services

ANDEX SLING 1 - (AN1)

• Schedule remains status quo this week.

ANDEX SLING 2 (AN2)

• Schedule remains status quo for this week.

ASIA MEXICO EXPRESS  (TPM, also known as AME1).

• Schedule remains status quo for this week.

ASIA SAEC SERVICE 2 (AS2)

• Schedule remains status quo for this week.

JOINT CARIBBEAN SERVICE (JCS) – To terminate in FEB ‘25

• Schedule remains status quo for this week.

EAST AFRICA SERVICE 3 (EA3)

• Schedule remains status quo for this week.

EAST AFRICA SERVICE 4 (EA4)

• Schedule remains status quo for this week.

ASIA WEST AFRICA SERVICE (AWA)

• Schedule remains status quo for this week.

Asia

China

• Shanghai (Yangshan): Waiting time 0 to 24 hours due to heavy bunching of vessels.
• Ningbo: Waiting time 0 to 24 hours due to bunching of vessels. Berth waiting varies from terminals.
• Qingdao: Waiting time 24 to 72 hours due to bunching of vessels.
• Singapore: Waiting time 18 to 48 hours. Expected slight bunching over this weekend.
• Busan: Waiting time 0 to 24 hours this weekend due to vessels bunching of mega vessels.

Oceania

• Sydney (DP World): -
• Brisbane (DP Worls): -

• No reported issue nor known disruption.

Truck Availability

• No reported issue nor known disruption.
  

Barge / Feeder Availability

• No reported issue nor known disruption.
  

Depots / Equipment

• No reported issue nor known disruption.

• If you require any assistance please do not hesitate to contact your local customer service representative in East Asia  and Oceania
• For faster BL release at destination, we encourage customers to switch from OBL to SWB however; we do understand that this is not always possible. If any assistance is needed please reach out to your local customer service documentation team.
• Counter services are open for majority of the offices. For Counter Service Operating Hours, please contact your local office.
• Many of our staff are back in office, and our contact center is operating normally.
• We recommend that you use our e-tools (Web-Booking and EASI) for submitting bookings and Shipper Instructions.
• For vessel/container/booking status and sailing schedules, please visit the Online Business Suite section on our website.
• Check out the Hapag-Lloyd Navigator tool for an overall glance of your current shipments.
• For Dangerous Good Cargo terminal gate acceptance, remember to send us electronic copies of their Export Hazardous Declarations to be uploaded in your DG bookings.

In response to the traditional seasonal changes in market demand around Chinese New Year 2025, Hapag-Lloyd will adjust the vessel deployment as follows:

No Sailings:

After the festive season, we resume our services under our new Gemini Cooperation with the following voyages:

If you should require additional information, please contact our customer service team at your location, who will guide you based on your individual situation.

Here's an update on the booking cancellation policy:

QQ Spot Bookings in Mainland China and Hong Kong and Taiwan:
The cancellation fee rule for bookings following Quick Quotes Spot Terms & Conditions.

Quick Quotes (QQ) and Other Bookings (non QQ/QQS) in Mainland China and Hong Kong and Quick Quotes (QQ) in Taiwan:

• Booking cancellation fee is applicable to bookings cancelled, reduced, or no-show within 7 calendar days prior to the Estimated Time of Departure (ETD) of the first intended vessel destined to all trades excluding Intra Asia (Short Sea).
• For the Intra Asia (Short Sea) trade, the booking cancellation fee will not be applicable.

Non-Quick Quotes/Non-QQ Spot Bookings in Taiwan:

• The cancellation fee is applicable to every container cancelled or no-show within a confirmed shipment for cancellation requests after CY cut-off day at 17:30, destined to all trades excluding Intra Asia (Short Sea).
• For Intra Asia trade (Short Sea), booking cancellation fee will not be applicable.

Additional details:

• Cancellation fee rule is based on booking cancellation request date.
• Booking cancellation fee amount and general conditions based on the product, please refer to our tariff for more details.

We appreciate your continuous support to Hapag-Lloyd. Please do not hesitate to reach out to your respective Hapag-Lloyd offices for more information or email us for more detailed information.

For China:  [email protected]
For Hong Kong:  [email protected]
For Taiwan:  [email protected]